Perkhidmatan & Jaminan · Kepatuhan & Kepercayaan
Kelayakan syarikat, prosedur tukar/tempah semula dan selepas jualan, serta penjelasan keselamatan dana & pembayaran — semuanya boleh disemak secara dalam talian.
Kelayakan & Lesen Syarikat
- Entiti Perniagaan
- Hunan Kaixin Xingxing International Travel Service Co., Ltd. · Agensi Pelancongan Berlesen
- Kod kredit sosial sepunya
- 91430800MA4QCGKW6R
- Lesen perniagaan
- L-HUN-100535
- Tarikh penubuhan
- 2019
- Alamat pejabat
- No. 340, Jalan Ziwu, Bandar Zhangjiajie, Wilayah Hunan, China
- Talian perkhidmatan
- 400-8035-688
Kami memaparkan kelayakan perniagaan yang sah dan tulen. Untuk pengesahan, hubungi khidmat pelanggan kami atau semak di platform rasmi.
Public business registry： Aiqicha (pendaftaran syarikat Baidu) · Tianyancha (pendaftaran syarikat)
Pintu pengesahan rasmi： National Enterprise Credit Information Publicity System · Platform Penyeliaan Pelancongan Kebangsaan · Semakan pendaftaran ICP MIIT
How to verify us
- Check credentials: we publish our full company name, Unified Social Credit Code and Travel Agency Business Licence number on this page.
- Verify: look up the company by its Unified Social Credit Code on the National Enterprise Credit Information Publicity System and other official platforms.
- Confirm: call our service hotline and cross-check the original certificates and company details with our staff; if you still have doubts, you are welcome to arrange a visit to our office.
Official lookup portals： National Enterprise Credit Information Publicity System · Platform Penyeliaan Pelancongan Kebangsaan · Semakan pendaftaran ICP MIIT
Keselamatan Dana & Pembayaran
- Seluruh laman web menggunakan penyulitan HTTPS; pembayaran dibuat hanya melalui saluran rasmi berlesen — WeChat Pay, Alipay dan pindahan bank korporat.
- Peringatan keselamatan dana: jangan sekali-kali memindahkan wang ke mana-mana akaun peribadi. Semua pembayaran hendaklah dibuat hanya melalui saluran pesanan dan pembayaran rasmi platform ini — berhati-hati dengan penipu yang menyamar sebagai khidmat pelanggan dan meminta pemindahan wang secara peribadi.
- Deposit & balance: tours are usually secured with a deposit, with the balance settled by the time confirmed in your order; never pay into any personal account.
Selepas jualan, perubahan & notis risiko pesanan
- Itinerary changes & refunds: in case of force majeure, policy changes or adjustment of arrangements by the receiving party, we will contact you promptly and handle changes or refunds per the terms confirmed in your order.
- Reception & contract: your trip is delivered by a licensed travel agency and follows your confirmed order; please review the itinerary, price and inclusions before departure.
- Licensed travel agency
Aduan & Kualiti Perkhidmatan
Talian khidmat pelanggan kami menerima pertanyaan dan aduan 24/7. Untuk melaporkan kepada pengawal selia industri, anda boleh menghubungi talian perkhidmatan pelancongan kebangsaan 12301.
Overseas travellers seeking official Chinese consular assistance may call the Chinese Foreign Ministry's 24/7 global consular protection hotline 12308 (from abroad, +86-10-12308).
Talian perkhidmatan 400-8035-688
Physical presence & contact
- Alamat pejabat：No. 340, Jalan Ziwu, Bandar Zhangjiajie, Wilayah Hunan, China
- Talian perkhidmatan：400-8035-688
- Multilingual support: our team supports Chinese (Simplified/Traditional) and English; for other languages, please contact us in advance to arrange.
- To verify us in person, please contact our team to arrange a visit to our office; we welcome any way you wish to confirm our physical presence.